Virtual Logistics Operator (VLO) is a system for building an optimal logistics chain.VLO allows all participants to use their resources efficiently and effectively interact in a single information space Virtual Logistics Operator (VLO) differs from a 5 PL provider in that it includes not only logistics companies-sublevels that provide the main business process (procurement, delivery, customs, storage), but also sublevel companies that provide auxiliary business processes The large enterprises will use VLO as a marker of the quality of work of contractors who, for one reason or another, will not be included in their virtual system The introduction of VLO into the business structure has a positive impact on the overall culture, regulatory framework, production, delivery, distribution and service